Frequently Asked Questions
Anglia Recliners is a specialist recliner store serving customers in Suffolk, Essex and all East Anglia. To find the furniture that is right for you, read our frequently asked questions and turn to our friendly, knowledgeable staff for additional help and guidance selecting furniture that fits your needs. Whether you’re searching for a luxurious leather recliner chair, a supportive rise recliner, or a comfortable recliner sofa for everyday relaxation, our frequently asked questions provide valuable guidance to help you make an informed decision.
From understanding different recliner mechanisms and upholstery materials to choosing the correct size and style for your home, we aim to make the buying process as simple and stress-free as possible.
Q: What furniture do you offer?
A: Anglia Recliners is a specialist furniture retailer dedicated to providing high-quality recliners and comfort seating solutions. We offer a wide range of styles and brands to suit every home and budget.
Q: Do you offer home visits?
A: Yes, we provide home consultation services where our experts can assess your space and recommend the best recliner options for your needs and décor.
Q: What types of recliners do you stock?
A: We offer a comprehensive range including:
- Manual recliners
- Electric recliners
- Rise and recline chairs
- Massage recliners
- Swivel recliners
- Wall-hugger recliners
- Dual motor recliners
Q: Which brands do you carry?
A: We stock leading brands known for quality and comfort, including HSL, Parker Knoll, Sherborne, and many other trusted manufacturers.
Q: Can I customise my recliner?
A: Absolutely! Many of our recliners are available in various fabrics, colours, and leather options. We can help you create a piece that perfectly matches your home.
Q: Do you cater for specific mobility needs?
A: Yes, we specialise in rise and recline chairs designed to assist those with mobility challenges. Our team can recommend chairs with the right lift capacity and features for your requirements.
Q: What are your delivery options?
A: We offer standard delivery and premium white glove service, which includes delivery, unpacking, positioning, and removal of packaging materials.
Q: How long does delivery take?
A: Delivery times vary depending on the model and any customisation options. Standard items typically arrive within 2-4 weeks, whilst bespoke orders may take 6-12 weeks.
Q: Do you deliver nationwide?
A: Yes, we deliver throughout the UK. Delivery charges vary based on location and service level selected.
Q: Will you remove my old furniture?
A: Yes, we offer old furniture removal as part of our delivery service for an additional fee. Please arrange this when placing your order.
Q: What is your returns policy?
A: We offer a 14-day return period for unused items in original condition. Custom orders may have different terms, which we’ll explain at the time of purchase.
Q: Can I exchange my recliner?
A: Exchanges are possible within our return period, subject to condition and availability. Additional charges may apply for upgraded models.
Q: What if my recliner arrives damaged?
A: Please inspect your delivery immediately and report any damage within 48 hours. We'll arrange prompt replacement or repair at no cost to you.
Let Us Help You Get Started
Contact our friendly team or visit our showroom if you still have questions that need to be answered. Our experts are ready to help you find the perfect recliner. You can even come to our showroom to test different models to help you make the right choice. Our team would be happy to guide you through your decision.